What payment method does Route One accept?
Route One accepts various major credit cards, some of which are VISA, Mastercard, and Maestro. They also accept Small Claims Payroll Card provided by PayPal.
Where does Route One deliver?
The checkout process for our website is available in a number of countries.
How many days do I have to return my item?
The 28-day window starts on the day you effectively receive the item at your delivery location. If you change your mind, please return it to Route One within 28-days of delivery. The item must be unused and in the same condition in which it was sent.
Do I need to cover the return shipping cost?
It's the customer's responsibility to cover return shipping costs if their item is deemed faulty or an incorrect item has been delivered.
When will I receive my refund?
Please allow 5 days from when we receive your item to process your refund. You will receive a confirmation email as soon as the refund has been completed. It may take up to 5 working days for the funds to become visible on your state's bank account.