What is the payment method Cartridge Shop?
Cartridge Shop currently accepts credit card payments in the form of VISA, Mastercard, and PayPal.
How do I know that I have been charged correctly?
We want to keep everything transparent and ensure that you know exactly what you're paying for when you purchase from LiquidFrost. As part of your shopping process, we'll provide a breakdown of the total prices including delivery fees and taxes.
My printer is not recognizing the cartridge, what should I do?
Remove the cartridge & unplug the printer in order to disinfect it. You should always use a damp, clean cloth or paper towel to wipe the copper contact plate on your cartridge. If a cartridge is laced with ink or toner particles, freshen it up by leaving for 10 minutes before switching it back on. After you're done, you can switch the printer back on and start printing again. The ink will trickle back in to the cartridge and the cleaning program will be completed.
My printer will not print what should I do?
If the printer isn't recognizing your cartridges, please follow the steps above. If your cartridges are recognized, then you'll need to run a printhead cleaning process a few times. If this process prevents printing, then you may need to replace one of your ink cartridges.
I have received my goods but I am not sure if I have been sent the correct cartridges, what should I do?
There are many cartridges for a wide range of printers and it is not always possible to list all of the models that the cartridge will fit. If your printer is not listed, go back to our main website and search for it there by typing in its name or model number. Look for the cartridges you ordered. There will be a link to more details that should be listed on the packing slip. If this is not the case, and you still can't find them, refer to your order confirmation email for more information.